Responsible Gaming

We are committed to promoting safe and responsible gaming practices for all our guests.

Your well-being is our priority

Gaming Should Be Fun and Entertaining

At Poland Magic Inns, we believe gaming should be an enjoyable recreational activity. We're committed to providing a safe environment where guests can gamble responsibly.

Warning Signs

If you notice any of these behaviors, it may be time to seek help:

  • Spending more money than you can afford
  • Gambling for longer than planned
  • Lying about gambling activities
  • Neglecting work, school, or family
  • Chasing losses with bigger bets
  • Feeling anxious or depressed about gambling

Responsible Gaming Tips

Follow these guidelines for a safe gaming experience:

  • Set a budget before you start
  • Set time limits for gaming sessions
  • Never gamble when upset or depressed
  • Don't use gambling to make money
  • Take regular breaks
  • Don't chase your losses

Self-Exclusion Program

If you feel you need to take a break from gaming, our self-exclusion program allows you to voluntarily restrict your access to gaming facilities.

  • Temporary exclusions: 24 hours, 7 days, 30 days
  • Long-term exclusions: 6 months, 1 year, or permanent
  • Confidential process with trained staff
  • Support resources provided during exclusion
Request Self-Exclusion

Age Verification

Gaming is restricted to adults 18 years and older:

  • Valid ID required for all gaming activities
  • Staff trained to verify age and identification
  • Zero tolerance for underage gaming
  • Parents/guardians responsible for supervision

Time Management

We provide tools to help you manage your gaming time:

  • Clocks visible throughout gaming areas
  • Staff reminders available upon request
  • Break areas and refreshment stations
  • Time limit setting assistance

Need Help? We're Here for You

If you or someone you know needs help with gambling problems, these resources are available 24/7:

National Problem Gambling Helpline

+48 22 116 116

Free, confidential, 24/7
Online Support

www.hazard.pl

Resources and chat support
Gamblers Anonymous

Local chapters available

Support group meetings

Our Commitment to You

Staff Training

Our team is trained to recognize problem gambling signs and provide appropriate assistance.

Safe Environment

We maintain a secure and responsible gaming environment for all guests.

Support Services

We provide resources and referrals to professional help when needed.

Legal Compliance

We fully comply with all Polish gambling regulations and industry standards.